We want to give you the best
service we can and itís only by listening to our
customers that we can find out how well we are doing or
where we can improve.
When things go wrong
If something goes wrong when
dealing with us please tell us. We will investigate and
tell you what we plan to do about it.
When we do something
If you are pleased with the
way we have dealt with you please tell us. We can copy
that way of working elsewhere in the council.